ASYURA, D. J.; TRISNA; SYUKRIAH. Analisis Kualitas Pelayanan Nasabah dengan Metode Service Quality (Servqual) dan Importance Performance Analysis (IPA) di Bank Syariah ABC. JIMU:Jurnal Ilmiah Multidisipliner, [S. l.], v. 4, n. 01, 2026. Disponível em: https://ojs.smkmerahputih.com/index.php/jimu/article/view/2069. Acesso em: 22 feb. 2026.