FIRMANSYAH, A.; HUTAPEA, R. .; SINAGA, I. N. . Pengaruh Praktik Manajemen Kualitas Total (TQM) terhadap Kinerja Operasional PT UNIBIS di Medan. JIMU:Jurnal Ilmiah Multidisipliner, [S. l.], v. 3, n. 03, p. 2111–2118, 2025. DOI: 10.70294/jimu.v3i03.994. Disponível em: https://ojs.smkmerahputih.com/index.php/jimu/article/view/994. Acesso em: 21 agu. 2025.