S, Sosi Lestari, Adi Rahmat, dan Richa Afriana Munthe. “The Influence of Public Service Quality Through OSS RBA on Citizen Satisfaction: The Role of Trust As a Mediating Variable”. JIMU:Jurnal Ilmiah Multidisipliner 3, no. 02 (Januari 25, 2025): 829–839. Diakses Agustus 26, 2025. https://ojs.smkmerahputih.com/index.php/jimu/article/view/661.